After a declared disaster, the difference between full reimbursement and painful de-obligation comes down to documentation, compliance, and disciplined project management. That is exactly where we work
During her time at the Washington State Department of Health, Heidi Kuykendall, now founder and CEO of HJ Kendall Consulting, was tasked with creating and building the state's COVID-19 FEMA response and recovery team, serving as Director through Washington's pandemic response. Under her leadership, the team obligated more than $1.2 billion in federal reimbursement, one of the largest FEMA Public Assistance undertakings in Washington State history.
That experience, building programs that can withstand federal scrutiny at scale, is what she now brings to state, local, and nonprofit clients. HJ Kendall Consulting is a woman-owned and woman-led firm, providing project management, closeout support, and documentation review and guidance through FEMA and State Public Assistance processes. The firm has already worked alongside nonprofit railroads, helping them navigate multiple projects in the aftermath of major flooding disasters.
Big-program discipline. Small-organization care. That combination is rare in disaster recovery, and it's the heart of how we practice.
You get a single accountable point of contact, not a rotating cast of subcontractors or a different name every time you call. You'll always know who's handling your project, and they'll know your project inside and out.
You get plain-language explanations of federal requirements, translated out of federal-ese so you understand not just what's being asked, but why it matters and what happens if it's missed. No jargon, no guessing.
You get deliverables that arrive submission-ready built the first time to withstand the kind of scrutiny that turns into findings, delays, or de-obligated funds down the line. We don't hand you a draft and call it done; we hand you what's ready to go.
And at the end, you get a file you never have to worry about again; documented, defensible, and closed out clean, so it doesn't come back to haunt you in a future audit or monitoring visit.
We measure success the same way you do eligible costs reimbursed, findings avoided, and projects closed.
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